Providers

Getting started

• Onboarding with Ellie mental health
• OH|ID Account Creation
• Minnesota Provider Screening and Enrollment (MPSE) account creation
• Headway's accepted licenses by state
• Working with Medicare Advantage on Headway
• Using Violet and PESI for continuing education with Headway

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Sessions & scheduling

• Telehealth / teletherapy / virtual sessions
• Client identity verification
• Managing your calendar
• Importing external calendars into Sigmund
• Exporting your Headway calendar
• Phone consultation vs. full sessions

Provider payouts

• Filing taxes
• Rates and agreements
• Getting paid

Seeing clients

• Working with Headway and Quest Behavioral Health
• Working with Headway and Carelon Behavioral Health
• Credentialing, licensing, and location requirements
• Horizon BCBS of New Jersey virtual national network
• Sending assessments to clients on Headway
• Navigating client benefit resets with Headway

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Growing your practice

• Getting client referrals
• Group practices
• Writing a successful profile bio
• Using Psychology Today to grow your practice
• Market yourself with social media
• Optimizing profile for referrals

Documentation, billing, & audits/reviews

• Clinical quality at Headway for medication management providers
• Documenting controlled substances prescriptions during session confirmation
• Clinical quality at Headway for talk therapy providers
• Psychiatrist and nurse practitioner resource hub
• Compliance deadlines for clinical documentation, and why it matters
• Headway-initiated billing and documentation reviews

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Other

• Headway network quality process
• Credentialing policies – Arizona
• No Surprises Act