General

About Headway

• Headway community guidelines
• Headway for clients

Using Headway

• Insurance verification
• Joining Headway
• Managing your account
• Cancellations and rescheduling
• Using insurance on Ellie mental health

Customer support

• Trouble Connecting or Installing the Scanner
• Issues with INNOVA Software (PC-Link)
• Difficulties Using Basic Scanner Features
• Scanner Compatibility with Their Vehicle
• Troubleshooting Audio Issues in Prevail.AI
• Warranty or Device Functionality Issues

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Data & privacy

• HIPAA compliance and PHI