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Recent activity by a9502b b18566-
Payment method
Updating or adding a new payment method You must have at least 1 payment method on file and can save up to 2 at a time. We accept credit cards, debit cards, HSA, FSA, HRA, or checking accounts. You...
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Importing external calendars into Sigmund
From Google Calendar If you keep clients on your calendar that are not Headway clients, these may show when calendars are imported. Within your Google Calendar: Click on the three vertical dots...
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Certificates of insurance (COI)
Examples and requirements Please click on your professional liability insurer below for more information. Allied World Insurance Company Please see below for an example certificate of insurance ...
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How Headway bills clients
We collect a client's payment at the time of the session based on their insurance benefit. From there, we handle the insurance claim and paperwork and pay you via direct deposit. Headway will autom...
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Optimizing profile for referrals
We've included some tips below on getting your profile 100% ready to increase your chances of receiving a client referral. You can edit your profile in Sigmund on the Profile Settings page. Optim...
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Transferring current clients to Ellie mental health
Seeing your current clients on Ellie mental health You can see your own clients through Ellie mental health to take advantage of our competitive rates, billing support, and lower payments for your ...
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Seeing a client with an Employee Assistance Program (EAP)
The Employee Assistance Program (EAP) is a health and wellness service paid for by an employer. It is designed to provide assessment and referral, as well as a brief counseling intervention for mem...
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Rates and agreements
Viewing your rates Your insurance rates for sessions conducted on Headway will be broken down by carrier and CPT code. To view them from the provider portal, Sigmund, you can: Click Settings on t...
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Cancellations and rescheduling
If you're a client Each provider on Headway sets their own cancellation policy for their practice — it isn't determined by Headway. A cancellation policy is an agreement between you and your provid...
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Ellie mental health's client intake and experience
How Ellie mental health communicates with clients Below are all of the ways we communicate with your clients: We send a welcome email introducing ourselves when you add a new client and ask us to ...