a9502b b18566
- Total activity 236
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 114
Articles
Recent activity by a9502b b18566-
Exporting your Headway calendar
Exporting your Headway calendar Visit your calendar settings in Sigmund, the provider portal Scroll to the bottom of the page, to the section titled Export Sigmund Calendar Click the Copy but...
-
Onboarding with Ellie mental health
Headway Academy has courses designed to help you get started and be successful on Headway. You’ll always have access to this content and it’s a great way to prepare for your first appointment as yo...
-
Introduction to Sigmund
Sigmund is the name of Headway's proprietary platform that serves as your provider portal. This is your one-stop shop for everything you need to do as a provider with Headway. From filling out your...
-
Explanation of benefits (EOB) and Summary of Benefits & Coverage (SBC)
Your explanation of benefits (EOB) and Summary of Benefits & Coverage (SBC) are important documents from your insurance company that are there to help you understand your benefits. Explanation of ...
-
Unexpected fees and charges
Duplicate or multiple charges in one day You'll receive an emailed invoice and a charge to the payment method on file when your provider confirms in their Headway calendar that a session was comple...
-
Phone consultation vs. full sessions
Some providers prefer to hold a consultation call, with a new client to see if it's a good fit ahead of a full session. You can schedule two types of appointments on your calendar: phone consultati...
-
Getting paid
How and when providers get paid Headway pays providers twice a month, on the 15th and on the last day of the month. Sessions confirmed on the 1st - 15th of the month are paid to you on the last day...
-
HIPAA compliance and PHI
Headway holds client information with the highest security. We treat personal and Protected Healthcare Information (PHI) privacy as a top priority and maintain HIPAA compliance through the followin...
-
First session with a client on Ellie mental health
You can see clients through Ellie mental health as soon as you're approved by your first insurance carrier. We'll handle the billing and claims so you can get that time back for your practice. See ...
-
Using insurance on Ellie mental health
Insurance plans we accept With Headway, you can use your insurance plan to pay for mental health care. Providers on Headway currently accept Aetna, Blue Cross and Blue Shield (in select states), Ci...